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Re: Are customer order forms important?
From Nicholas on 03 December '98
replying to Are customer order forms important? posted by Jeff

>How much online buying is done via forms versus by phoning in orders
>to the seller?

Less than 5%, on the Net. But is there something wrong with their
money? Some people absolutely will not phone you; hell, some are
mute! Where there is a choice of call or mail-in, you will always
get a certain percentage of orders in mail-in. And you will always
lose a certain percentage of orders by denying these customers.


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