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Re: Are customer order forms important? From Nicholas on 03 December '98 replying to Are customer order forms important? posted by Jeff >How much online buying is done via forms versus by phoning in orders >to the seller? Less than 5%, on the Net. But is there something wrong with their money? Some people absolutely will not phone you; hell, some are mute! Where there is a choice of call or mail-in, you will always get a certain percentage of orders in mail-in. And you will always lose a certain percentage of orders by denying these customers.

Replies from other people: Re: Are customer order forms important? - Jasonxi Sam - 12/07/99

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>>How much online buying is done via forms versus by phoning in orders >>to the seller? > >Less than 5%, on the Net. But is there something wrong with their >money? Some people absolutely will not phone you; hell, some are >mute! Where there is a choice of call or mail-in, you will always >get a certain percentage of orders in mail-in. And you will always >lose a certain percentage of orders by denying these customers.