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Re: Are customer order forms important?
From Darryl on 30 November '98
replying to Are customer order forms important? posted by Jeff

>(no 800-number)

With Some Long distance services you can get an 800# on your personal line. People use it for kids in college, makes it easy for them to call home and encourages long distance calls for the phone companr

>How much online buying is done via forms versus by phoning in orders
>to the seller?

I personally purchase online, using online order forms. I use an 800# only if It is a hot item and I think it will be on back order. I think as new Internet viewers come online, these people will be skeptical about ordering online, but as they get comfortable..they will slowly change.

You need to give the buyer every available way to purchase, because everyone is different about their purchasing habits

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