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Re: How common is fraud on your commerce website?
From David A on 20 June '00
replying to How common is fraud on your commerce website? posted by Jeff

>Just got our first shopping cart site running last month and
>we're taking lots of orders. But we're seeing signs that some of our
>merchandise shipments were paid with fraudulently obtained credit card
>info. today, we stopped a $300 order from going out to the user of
>stolen info.
>So far, we haven't had our credit card provider charge us back, but
>charge backs often occur many months after the sale. I'm worried that
>we may get a ton of charge backs in a few months.
>We allow ship and bill info to differ. We do get the customer's phone
>number and email address. (yeah I know the email address doesn't mean
>much anymore). We only sell inside the USA.
>Note that we don't sell items that normally attract scamsters, such as
>watches, music, jewelry. Our products are low priced and appeal to
>older working women.
>What percent of your online sales are charged back due to fraud? How
>do you reduce fraud? Is fraud a major problem for your site?

We sell to mostly to middle age men. We have never had any significant amount of this type of thing.

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