Re: compaq presarioFrom Frank Tickle on 3 Oct '01
replying to Re: compaq presario posted by Joey Lasseigne
>I am now on my Toshiba laptop cause I can not stay on my one year old presario 5838 long enough to surf the internet without it locking up!!
>It happens often and I can not get much help from Compaq after several calls to tech support and now my warranty is up and my extended warranty says that it is a software problem, my Toshiba on the other hand runs like a TIMEX!!! KEEPS ON TICKIN!!
>WHAT DO YOU DO IN THIS CASE?? THIS SHOULD FALL UNDER THE LEMON LAW??
>I JUST SAW ON THE INTERNET THAT THERE WERE MANY COMPLAINTS ON THIS MODEL!! PC WORLD, AND I THINK CNN HAD ARTICLES ABOUT IT!!!!
I don't have a backup computer to fall back on. I have been
around and around with compaq about this with no resolve. I feel
like slaming my 5838 down everytime it locks up. As a matter for
fact it just locked up on me while typing this. It happens about
once every 10-12 minuts for about 30 seconds. I have
sometimes had to shut it down to unlock it. I hate my computer, I
hate compaq for not fixing it. I will NEVER buy
another compaq ever! If anyone has any answers PLEASE contact me.
done everything form loading the new BIOS to adding more RAM.
Thanks to all compaq suffers who respond.