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Re: compaq presario
From Mike on 20 Dec '01
replying to Re: compaq presario posted by Frank Tickle

>>I am now on my Toshiba laptop cause I can not stay on my one year old presario 5838 long enough to surf the internet without it locking up!!
>>It happens often and I can not get much help from Compaq after several calls to tech support and now my warranty is up and my extended warranty says that it is a software problem, my Toshiba on the other hand runs like a TIMEX!!! KEEPS ON TICKIN!!
>>WHAT DO YOU DO IN THIS CASE?? THIS SHOULD FALL UNDER THE LEMON LAW??
>>I JUST SAW ON THE INTERNET THAT THERE WERE MANY COMPLAINTS ON THIS MODEL!! PC WORLD, AND I THINK CNN HAD ARTICLES ABOUT IT!!!!
>>
>>
>>
>I don't have a backup computer to fall back on. I have been
>around and around with compaq about this with no resolve. I feel
>like slaming my 5838 down everytime it locks up. As a matter for
>
>fact it just locked up on me while typing this. It happens about
>once every 10-12 minuts for about 30 seconds. I have
>
>sometimes had to shut it down to unlock it. I hate my computer, I
>hate compaq for not fixing it. I will NEVER buy
>
>another compaq ever! If anyone has any answers PLEASE contact me.
>I have
>
>done everything form loading the new BIOS to adding more RAM.
>Thanks to all compaq suffers who respond.

I have a Compaq Presario 5461, purchased under 2 years ago. The
hard drive crashed, w/o recovery, so put in new Western Digital
harddrive. Now my Presario locks up everytime I get on the
Internet, within 30 seconds to 2 minutes. It doesn't matter what
ISP I'm using, as it does the same on Compuserve and AOL. I've
done a (second) full restor of the harddrive and reset BIOS, to
no avail. Written responses from Compaq have not solved the
problem. No one seems to know what the problem is, not even the
Compaq-approved repair shop here. I wish I had never bought this
machine.

- MJD




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