Re: Are 800#s Important?From Brian on 4 August '00
replying to Are 800#s Important? posted by Jeff S
Untill you get more calls referred from your website stay with your
regular phone number.
My friend has only 2 employees and her website and she does just fine
I'll ask her what service she uses and I'll reply back here in a few..
>We don't have an incoming tollfree number.
>Our site lists our regular business phone number. Only once
>or twice have internet customers complained about our lack
>of a tollfree number. Twice, I've been told by e-retailers who
>had them that they don't think they're important.
>Getting an 800/888/877 # (whatever!) from the telephone company
>is (used to be?) several hundred dollars a month. I know there
>are now ways to use 800 numbers on a per minute basis.
>Questions: 1) Do you feel having such a number is important to
>increase sales? 2) Will it increase the number of bothersome
>calls? 3) Can you suggest an American company that offers low
>priced incoming tollfree service?
>This is a topic I've virtually never seen discussed on
>ecommerce discussion groups I follow.